Disney Cruise Line

Senior Manager, Costume Production & Sustainment

Strategic Leadership

Lead multidisciplinary teams responsible for complex operational portfolios supporting entertainment, fleet operations, and new ship initiatives.
Align operational priorities with long-term organizational goals while balancing business needs, creative excellence, and guest experience.

Program & Portfolio Leadership

Directed multiple concurrent initiatives with significant operational complexity, coordinating priorities, resources, budgets, timelines, and stakeholder expectations.
Developed governance and planning processes that improved visibility, accountability, and execution across large portfolios.

People Leadership

Built and developed high-performing teams by fostering accountability, collaboration, continuous learning, and inclusive leadership.
Coached both salaried leaders and hourly Cast Members, creating environments where individuals could grow while delivering exceptional results.

Operational Excellence

Led process improvement initiatives that enhanced productivity, quality, resource planning, and operational efficiency across costume production and sustainment.
Established scalable systems that improved execution while supporting future organizational growth.

Executive Partnership

Collaborated with senior leaders across entertainment, procurement, logistics, finance, creative, and operations to solve complex business challenges.
Influenced decision-making through transparent communication, strategic planning, and data-driven recommendations.

Large-Scale Project Delivery

Supported the successful operational readiness of new cruise ship launches, coordinating thousands of costume assets across multiple entertainment offerings and operational partners.
Balanced competing priorities while maintaining focus on quality, schedule, risk management, and guest experience.

Change Leadership

Guided teams through organizational growth, evolving processes, technology adoption, and continuous improvement initiatives.
Built trust during periods of transformation by emphasizing communication, collaboration, and shared ownership.

Sustainability & Innovation

Championed initiatives that improved operational sustainability while maintaining Disney's standards of quality and storytelling.
Encouraged innovative thinking that aligned operational excellence with long-term business value.